By accessing our website or using the services of Parabanks Dental (“we”, “us”, “our”), you agree to be bound by these Terms & Conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, please do not use our website or services.
These Terms & Conditions are governed by the laws of Australia and applicable state and territory legislation.
Parabanks Dental provides healthcare services to patients. Our website is intended to provide general information about our practice and to facilitate appointment bookings and enquiries.
Website content is not a substitute for professional medical advice. Nothing on this website constitutes medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare professional regarding any medical condition or treatment.
3.1 Booking Appointments
Appointments can be made by phone, online, or in person. Booking an appointment constitutes your agreement to attend at the scheduled time or to provide adequate notice of cancellation.
3.2 Cancellations and No-Shows
We request a minimum of 24 hours’ notice for any cancellation or rescheduling. Late cancellations or missed appointments without notice may incur a cancellation fee. Repeated no-shows may result in us being unable to offer future bookings.
3.3 Running Late
If you arrive late for your appointment, we will do our best to accommodate you, but your appointment may be shortened or rescheduled to avoid delays for other patients.
4.1 Consultation Fees
Our fees are available at reception and on our website. Fees are subject to change without notice. We will inform you of the applicable fee before or at the time of your consultation.
4.2 Payment
Payment is due at the time of service unless a prior arrangement has been made. We accept the following payment methods:
4.3 Medicare and Private Health Insurance
We will assist with Medicare and private health fund claims where applicable. Any gap payment or amount above the schedule fee is your responsibility. Rebate amounts are set by Medicare and your health fund, not by us.
4.4 Overdue Accounts
Overdue accounts may be referred to a debt collection agency. Any costs incurred in the recovery of outstanding amounts will be the responsibility of the account holder.
To help us provide the best possible care, patients are expected to:
We reserve the right to refuse service or discharge a patient from our practice if their behaviour is abusive, threatening, or disruptive to staff or other patients.
We may refer you to specialists, allied health providers, or other third-party services as part of your care. We are not responsible for the services, fees, or conduct of third-party providers. Any engagement with a third party is a separate arrangement between you and that provider.
7.1 Acceptable Use
You agree to use our website only for lawful purposes. You must not:
7.2 Intellectual Property
All content on our website — including text, images, logos, and design — is the property of Parabanks Dental or our licensors and is protected by Australian copyright law. You may not reproduce, distribute, or use any content without our written permission.
7.3 Third-Party Links
Our website may contain links to third-party websites. These are provided for convenience only. We do not endorse or take responsibility for the content, accuracy, or privacy practices of any third-party site.
7.4 Website Availability
We aim to keep our website available at all times but do not guarantee uninterrupted access. We reserve the right to suspend, withdraw, or modify the website at any time without notice.
To the maximum extent permitted by law, Parabanks Dental is not liable for any loss or damage arising from your use of our website or reliance on any information contained on it, including indirect, incidental, or consequential loss.
Nothing in these terms limits any rights you may have under the Australian Consumer Law or other legislation that cannot be excluded by contract.
The collection and handling of your personal and health information is governed by our Privacy Policy, which forms part of these Terms & Conditions. By using our services, you agree to the terms of our Privacy Policy. You can view our Privacy Policy on our website at [www.parabanksdentalclinic.com.au/privacy-policy].
We welcome feedback and are committed to resolving any concerns promptly. If you have a complaint, please contact us in the first instance:
Email: info@parabanksdentalclinic.com.au
Phone: (08) 8258 6603
If your concern is not resolved to your satisfaction, you may contact the relevant health complaints body in your state or territory, or the Australian Health Practitioner Regulation Agency (AHPRA) at www.ahpra.gov.au.
We may update these Terms & Conditions at any time. The current version will always be published on our website. Continued use of our services after any changes constitutes your acceptance of the updated terms.
If you have any questions about these Terms & Conditions, please contact us:
Email: info@parabanksdentalclinic.com.au
Phone: (08) 8258 6603
Website: www.parabanksdentalclinic.com.au
